What do you mean by Configuration of ISP not supported? Everyone has to dial
into an ISP to get connected to the Net. Are you telling me this product is
not capable of dialing PPP to the Net? Let's try this again. I was able to
get Linux-Mandrake 6.0 to work, but not 7.0 using the GUI of Linuxconf for
PPP.
Thanks,
-----Original Message-----
From: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: Saturday, February 19, 2000 2:07 PM
Subject: LCP: timeout sending Config-Requests [Incident:mcpaid 000219-0017]
>Recently you requested personal assistance from our on-line
>support center. Below is a summary of your request and our
>response.
>
>If we do not hear from you within 48 hours we will assume your
>issue has been resolved.
>
>Thank you for allowing us to be of service to you.
>-------------------------------------------------------------
>
>Summary: LCP: timeout sending Config-Requests
>SUGGESTED SOLUTION:
>At 02/19/2000 11:43 AM we wrote -
>
>
>
>Dear Sir or Madam,
>
>Thank you for contacting Linuxcare Technical Support.
>
>Configuration of ISP connection is not supported.
>
>If you have any questions about the above, or need any other advice,
>please don't hesitate to contact us.
>
>Thank you very much,
>Linuxcare Support Team
>
>Incident Details:
> Reference #: 000219-0017
> Product: Deluxe Linux Mandrake 7.0
> Sub-Product: Unspecified
> Category: Macmillan
> Contact: [EMAIL PROTECTED]
> Date Created: 02/19/2000 07:30 AM
> Last Updated: 02/19/2000 11:46 AM
> Elapsed Time: 4 Hours, 16 Minutes
> Status: Escal2ndLevel
> Origin: Email
>
>Description:
> Hello Support:
>
> This is my second time requesting this.Its been almost 48 hours
>now. Are you all supporting this product or not?
>
> I just purchased Linux Mandrake 7.0 from Best Buy, OS installed
>great, however, I am experiencing the following when trying to
>dial-up with my modem. Almost I spoke with my ISP, who said they do
>not support LCP extentions.
>
> When trying to get a network connection going with pppd/chat,
>the
> chat script finishes, but then pppd fails every time with:
>
> ...pppd[1683]: Serial connection established.
> ...pppd[1683]: Using interface ppp0
> ...pppd[1683]: Connect: ppp0 <--> /dev/ttyS2
> ...pppd[1683]: LCP: timeout sending Config-Requests
> ...pppd[1683]: Connection terminated.
> ...pppd[1683]: Received serial link is not 8-bit clean:
> ...pppd[1683]: Problem: all had bit 7 set to 0
> ...pppd[1683]: Exit.
>
> What can I do about this? Help please!
>
> Thanks,
>
> John F. McClinton
>
>
>
>If your issue remains unresolved, please update your incident at
>http://search.linuxcare.com/cgi-bin/mcpaid/r?11=000219-0017&130=950974203
>
>You may also update this incident by replying to this message. Because
your reply will be automatically processed, you MUST enter your reply in the
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>---------------------------------------------------------------
>
>
>
