----- Original Message ----- 
From: Ramon Gandia <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, March 07, 2000 2:08 PM
Subject: Re: [expert] Modem Problem


> 
> I just looked, just in case I had missed something.  All Diamond
> PCI modems *are* WinModems.  You should get a model number, which
> will be on the card, like Model 2920.  They use 4-digits like
> that.
> "Supra Express" is meaningless as they use this term on ALL the
> modems that they make (ie, SupraExpress = ModemMadeByDiamond ).
>
> A few WinModems, depending on the chipset and vintage, will have
> limited functionality as a regular modem.  Generally enough to
> allow
> for non-compressed communications at 1,200.
> 
> 
> There are some things that distinguish the Lucent WinModems from
> the
> rest, the main one being that ALL Lucent LT modems look the same
> from
> the computer's point of view.  It does not matter which
> manufacturer
> the modem is from, if its an LT chipset, it will use the SAME
> driver.
> 

> 
> I can say more about Lucent, but will withold it for now.  It is a
> great outfit.
> 
> There are a couple more WinModems with Linux aspirations.  The
> ones
> that are non-Lucent have limited functionality.  Either only at
> 1200
> bps, or can be used as dialers and voice only, not data.
> 

> 
> In particular, you should be on the lookout for Rockwell Chipset
> modems.  Most of those are WinModems, and some are particularly
> bad such as the HSP and HCF WinModems.  Rockwell sold the chip
> division to Connexant, so you will also see them with that label
> on the chip.  They also make externals and ISA modems, some of 
> which are not WinModems.  You should be aware that as an ISP,
> and a person that has wide contacts among ISP's, I can tell you
> that Rockwell/Connexant modems are simply the worse.  I see a lot
> of advertising hype about this and that modem, but if the fine
> print says its a Rockwell or Connexant, I advise you to pass.
> If they *do not* mention the chipset, you can assume it is
> Rockwell
> or Connexant WinModem technology as it accounts for about 90% of
> the modem market share today.
> 
> A Rockwell winModem costs the OEM only about $3 to put in, so you
> know now why they are sold so widely.  There is not much to them,
> mostly empty chips.  The Lucent chips have some meat in them, ie,
> hardware that helps the software do some things.  Better junk.
> 
> As an ISP, I have seen and worked with thousands of modems.  For
> all practical purposes "I have seen them all" (I do get a surprise
> now and then, usually not pleasant).  Often I get folks that have
> spent a lot of money on a computer and insist that their modem is
> of the "best quality".  Or had very good luck with a Rockwell
> and insist that they are "the best" type around.  Most, if not all
> of these fold have been exposed to just one or two modems in their
> life, and their knowledge is flawed.
> 
> If you go out and buy a Modem, stick it in a Windows 95 computer,
> fire it up, and insert a disk when the thing says "new hardware
> detected".  And then use it successfuly to dial up your ISP, I
> do not think that I would call that as 'experienced with this
> or that modem'.  It is merely anecdotal experience of the type
> that
> the manufacturer hopes you have.  To know a modem you have to
> experience horror stories with that type, or conversely, 
> experience nothing but good from this other type.  
> 


OK, you gave us the "bad" news, now recommend a good internal modem (based on your 
experience) that is affordably priced (<US$100) and works well with Linux.

Hoyt

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