On Thu, 9 Mar 2000, Ramon Gandia wrote:
> Rich Clark wrote:
> >
> > Maybe what the list needs is a FAQ page posted somewhere. Someone
> > subscribes to the list, they get the nice new welcome note from the list
> > manager that gives them pointers about how to post, what to post and where
> > to look for answers *before* they post the same question that's been asked
> > and answered countless times before. Everyone else has a FAQ, why don't
> > we?
>
> We have a FAQ - sort of - at http://www.mandrakeuser.org
> What we need is someone that can set up a Cron job to send an
> email on a daily basis to THIS (and the Newbie) list advertising
> the FAQ.
>
> This same suggestion was made a year and a half ago on the RedHat
> list, and there was a tremendous outcry against it. The reasoning
> went that there was too much email messages as it was without
> cluttering it more with a daily "here is the FAQ" message. Some
> of us thought that one daily message or maybe three times a week,
> would reduce the overall number of messages posted asking
> questions.
>
> At any rate, over at RedHat, DJB and the powers that be nixed
> the idea. Perhaps it would be better received at Mandrake. The
> cron generated email message is trivial to implement. Whatever
> is done is going to require the approval of Mandrake as this is
> THEIR list.
>
>
>
Ramon,
I understand what you're saying. However, my idea is not for a weekly or
daily posting of the FAQ. A new user subscribes to the list. The welcome
message includes the guidelines for posting and a pointer to the FAQ. If
they're not able to parse the info in the welcome message and find the FAQ
for answers to their modem problem or their pppd problem or whatever else
has been hashed and rehashed over and over again here, we can then say,
"FAQ's here, http://FAQ.yadda-yadda.com, go read it." I tend to agree,
the daily FAQ posting would be a bit much. Go with weekly or semi-weekly
and it may be easier to deal with.
--
Rich Clark
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