Bill, Thanks for your response!
Bill Randle wrote: > Have you noticed any difference the frequency of disconnects based > on weather? E.g., is it any worse after it rains compared to an > extended dry spell? No, but I'll start paying attention to that. > What about time of day? Is it any worse during > the day compared to night time? No, not really. There are times when things are slower, presumably because they are peak traffic times (everybody home from work or whatever). > Do you use the same phone line for your regular voice phone > conversations? No. > If so, have you ever noticed any static, hum or other > noise on the line? If so, you could get the phone co. to take a look at > the line because your voice service is degraded. > > If you don't use this line as your regular phone line, have you tried > switching your data line and phone line to see if there's any > difference. Check for data errors / disconnects on your regular line > and listen for any audible problems on your data line. Occasionally have noticed static on the voice line. Will switch the lines (again) for an extended period and see what happens. > Some modems track the number of transmission errors they receive, or > the number of re-trains they have to do (i.e. how many times did your > modem loose sync with the ISP's modem and have to re-establish the > connection). You could check your modem documentation and see if > any of this information is available with S regisiter queries. I'll have to look for such an s register (after I find the modem documentation ;-). > I think there are some phone numbers you can dial and get a > relative quality and/or connection speed number, but I don't > know any specific numbers off hand. I think that could be very helpful -- some modem manufacturers used to do something like that, but I think it was more to test a line to confirm it would work for whatever (at that time) was the next step up in modem speeds (56 kbps?). I'll check out the US Robotics site, because I think they were one that offered a test like that. > There's various telephony test equipment made for testing phone > lines, measuring bandwidth, etc., but you don't really want to > buy that stuff for a one off test. What you need is a buddy that > works for a phone company or private installation company or test > equipment manufacturer that can help you test your line. As you > pointed out, the phone company is not obligated to provide you > high speed data service on a regular voice phone line. [In this > context high speed means > 9600 baud or so.] I'll have to look for a Telco buddy. PS: Hope this is not a duplicate -- Netscape locked up before sending this so I (rewrote and) resent it. Randy Kramer
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