> How do you like being referred to as a "Kraut"? > ************
Canucks v tech service A Canadian customer was calling to find out if there was a faster way to trigger menu commands than mousing up to the menus. Agent: Certainly, sir. There are keyboard shortcuts for many of those commands. For example, suppose you want to trigger the Select All commandÂ… Caller: Yes, I use that one all the time! How do I do it? Agent: Well, you just press Control-A. Caller (after a pause): Well, that's not working for me. Agent: Do you have a text document open in front of you? Caller: Yes, I sure do. Agent: OK, now press Control-A. Caller: I am, but nothing happens. Agent: The text isn't highlighted? Caller: No, there's no change at all. Agent: That's odd. If you press Control-A, the whole document should be highlighted. Try it again. Press Control-A. Tell me exactly what's happening. Caller (nearing his Canadian breaking point): Listen. I'm pressing Control, eh? And nothing's happening, eh?
