Robert Gimbel wrote: > Jay Leno Goes Completely 'SiCKO' with Michael Moore > > > > > > CLiCK Here to Get Your 'SiCKO' Health Care Card > > > --------------------------------- > Park yourself in front of a world of choices in alternative vehicles. > Visit the Yahoo! Auto Green Center. > > > --------------------------------- > Looking for a deal? Find great prices on flights and hotels with Yahoo! > FareChase. > I just had a major shouting match with my health insurance company. I wanted to drop the dental coverage so over a week ago filled out their online contact form to inquire about the procedure. I got nothing. No auto responder email and everything was filled out properly on the form. After sitting on hold for about a half an hour I finally got a CSR who gave me lame excuses about the online form (after they played a whole bunch of message while I was on hold about using it for your convenience). As it stands they have to mail me a form to fill out to cancel the dental. I asked if that was available as a PDF for download but no it isn't (again a lame excuse). So I let her have as what a scam operation they are and to pass that along to management. For all the money I pay them they should provide better online services but it is a joke. It looks nice but there's really nothing there. When did it become vogue to use a crime model to run a business?
I'm dropping the dental care because individual plans are lousy and don't cover very much. For four months of the cost of the dental I got 13 months of a discount plan through a GE company (yeah I know the military industrial monster) which also gives me prescription and eye care discounts. And a lot more dentists will take the discount plan where many won't the dental plan. The discount plan web site is magnitudes better and their CSRs much more personable. Oh and my health insurance company wants to start charging me $2 for them to send me a bill instead of letting them raid my bank account.
