Client has just reported the problem again :-)

On Fri, 17 Sep 2004 10:40:31 +0800, Andrew Mercer <[EMAIL PROTECTED]> wrote:
> 
> 
> Here is something suggested before that *may* help - Think it was
> bought up by David.
> 
> <form action="#CGI.SCRIPT_NAME#?#CGI.QUERY_STRING#" method="post"
> enctype="multipart/form-data" name="fileForm">
> 
> the curent verison has action = ""
> 
> On Thu, 16 Sep 2004 12:04:37 -0400, Jeff Coughlin <[EMAIL PROTECTED]> wrote:
> > I'm not sure if this will help, but a few years ago a client of mine was
> > having difficulties with CFFILE after prolonged use of CF (I don't
> > recall the error, it was before CFMX).  The only fix at the time seemed
> > to be a restart of CF Services.
> >
> > In the end we found a few problems:
> > 1. Memory leaks (CF needs ram to use CFFILE).
> > 2. Server patches (Windows, CF, and third party programs).
> > 3. More ram (we weren't meeting server specifications).
> >
> > Read on if still interested...
> >
> > ====================
> > We next researched server utilization through tools like Windows Task
> > Manager.  The processor was largly being consumed by CF.  Long story
> > short... It turned out to be the way CF was handing uploads.  Apparently
> > as you're uploading a file (or multiple files) CF loads it into ram
> > until it is finished with it.  This of course was not good because the
> > javascript code we had couldn't help to restict large file sizes until
> > after the huge uplaod completed and rested in CF's ram (but thats
> > another story).
> >
> > Due to some memory leaks (either in Windows or in that version of CF --
> > I think it was v4.01 at the time) the problem took a while to happen.
> > We patched the server (both Windows and CF) and added more ram (we were
> > really too low anyway at 256MB. We went to 1GB which was expensive at
> > the time).  Fortunately for us this solved the problem (for the time being).
> >
> > As much as I don't want to say "throw money at something", you do have
> > to consider what your needs are and verify you are meeting them (ex.
> > Ram).  Server patches never hurt either.
> >
> > Now here's the kicker.  Six months later the problem re-occured.  They
> > were going to brush it off as a fluke and reboot the server, however
> > luckily someone called my office.  At the time we were lucky enough to
> > have a great engineer who discovered the source of the problem was not
> > in CF (although it did need the extra memory), but a third party program
> > with a memory leak.  Due to the memory leak CF eventually ran out of
> > enough ram to accept it's file.  The cleint moved the program to another
> > server and the problem never occured again.  What they did with the
> > program after that I have no clue nor care :)
> >
> > Hope this is helpful,
> >
> > -Jeff
> >
> >
> >
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> 
> 
> 
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