Jeff,
If you're looking for a mature bug tracker that just happens to be user-friendly, you might consider Fogbugz
http://fogcreek.com/FogBugz/
Fog Creek Software is the company of Joel On Software (www.joelonsoftware.com)
Regards, Ben
Jeff Coughlin wrote:
Thanks Gavin. We were thinking about Bugzilla, but we may have too many users who will feel that its too much over their heads. I'll check out that other product though. It looks promising. Thanks.
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