hi Fedora Developers
Have you ever thought of making your passion your day job? The Red Hat
3rd level Support Engineering Group - is always looking for talented
engineers in almost all corners of the world!
If you're interested, go to http://www.redhat.com/about/careers/ and
search for 3rd/third level Support Engineering. Apply directly to the
website, even if the location is not your current home
country. Also feel free to email me directly if you have any question
about this position.
marco bill-peter
Senior Director Support Engineering Group
Red Hat
mbp at redhat dot com
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Following is a small abstract of the role of our engineers.
3rd level Support Engineer
Summary
Resolves complex customer problems on the Linux packages, or other
complex RH products like GFS, RHCS. This Support Engineer will work
closely with RedHat’s front line support engineers, the RH development
engineering
and the upstream communities. The engineer analyzes upstream development
against current customer reported defects (bugs) and develops patches or
workaround to resolve the issues.
* Develops and recommends corrective workarounds.
* Uses skills as a seasoned, experienced professional with a full
understanding of industry practices and company policies and procedures;
resolves a wide range of issues in imaginative as well as practical ways.
* Demonstrates considerable judgment in selecting methods and techniques
for obtaining solutions.
* Interacts with senior internal and external personnel (upstream
community).
* Works independently on tasks with minimal guidance on complex issues.
Job Requirements
* 5 years related experience
* Excellent understanding of Linux components, or/and kernel, virtual
memory, networking concepts and protocols.
* Upstream Linux and Fedora Project or Kernel engagement a plus
* Familiar with other operating systems including Solaris, AIX, Tru64
and Microsoft Windows Server desirable
* Good understanding of hardware and computer architecture
* Development level experience with C, be comfortable to write kernel
patches
* Experience writing scripts using BASH or Python, Perl to troubleshoot
and correct Linux issues.
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