Kelley,
This really sucks! I would have lost faith in them as
well. Did you ask to speak to a manager and tell them
everything that happened, start to finish? When this
kind of thing happens, I try to speak to someone
higher up so that they are aware there's a problem and
can fix it. If I get bad customer service, like at
Walmart (imagine that), I let the manager know and I
usually get very good response, and then they are
aware of a potential customer service issue that can
be corrected. The service you received was
inexcusable, and I am betting given the opportunity,
they would make it right.
:)
Wendy
"Never doubt that a small group of thoughtful committed citizens can change the
world: Indeed it is the only thing that ever has!"
~~~ Margaret Meade ~~~
__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
