Hi Mark,

Thanks for the response!
We've double checked the users and ran those commands and looked at a
few other logs. It seems like we should install it into a different
dir under a different user. Going to try that.

If I have any more questions I'll open another thread.

:)

On Fri, Jun 26, 2015 at 12:06 PM, Mark J. Pearrow
<[email protected]> wrote:
> Hi Nicole,
>
> Are you certain you are running as the user “forge”, and not as the user 
> “ubuntu”? Can you double-check by running the “whoami” command on the same 
> terminal console you are running ffmpeg?
>
>
> Also, what are the permissions on /home/forge/default ? (e.g., ls -lad 
> /home/forge/default )
>
> mjp
>
>
>> On Jun 26, 2015, at 2:15 PM, Nicole Demers <[email protected]> wrote:
>>
>> /home/forge/default/558d7fdc1894evideo.mp4
>
>
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>
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