Thanks for the response,

I am unable to share the files as they are HUGE, the smallest segment which
is 2 minutes long is 30GB. I dont have the means to record a new 4k segment
as I do not have a 4k monitor here.

I can tell you that if I record a 1080p video the conversion seems to work
so something to do with the video size is causing this bug.

In regards to the audio channels on the original video I actually cannot
hear it when I play, I assume it has something to do with video size as VLC
needs to keep buffering the video every few seconds.

What do you mean by not top-posting? I am just doing "reply all" to the
email, is this not how I should be responding?

Let me know.

Thanks

On Sun, 30 Sep 2018 at 20:10, Carl Eugen Hoyos <[email protected]> wrote:

> 2018-09-30 14:20 GMT+02:00, Kassim Massop <[email protected]>:
>
> > Yes VLC plays back the original unconverted file without issues.
>
> What does it do with the ten-channel audio?
> (This is not related to the video issue that you saw so far, I just
> wonder how to read and play ten audio channels.)
>
> > In regards to your request I am a beginner user so bear with me if I get
> it
> > wrong.
> >
> > I assume you want me to run "ffmpeg -i outputfile"
>
> Yes, thank you.
>
> > I did this and got the below (my output file is called output.mov)
> >
> > H:\FFMPEG-Convert\bin>ffmpeg -i output.mov
>
> > [mov,mp4,m4a,3gp,3g2,mj2 @ 0000026b2082a100] decoding for stream 0 failed
> > [mov,mp4,m4a,3gp,3g2,mj2 @ 0000026b2082a100] Could not find codec
> > parameters for stream 0 (Video: h264 (aivx / 0x78766961), none,
> 3840x2160,
>
> Afaict, there is a bug in FFmpeg;-(
>
> Can you provide a source file that you used to produce this file?
>
> Please do not top-post here, Carl Eugen
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