[Attachment(s) <https://mail.dlsu.edu.ph/exchange/ramosr/Drafts/FW:%20[paarl2011officers]%20PAARL%27s%20Brochure:%20Roxas%20Summer%20Conference%20Program,%20April%2027-29,%202011%20[3%20Attachments].EML/1_text.htm#TopText> from Roderick Ramos included below]
See the attached or Click: http://www.slideshare.net/ramospnulisaa/library-tourism-andhospitality INVITE FOR: Face2Face: FINDING YOUR BALANCE IN HANDLING DIFFICULT CUSTOMERS Summer Conference Program of PAARL, Inc. Roxas City <http://iampaarl.blogspot.com/2011/02/summer-conference-program-of-paarl-inc.html> DAY 1 April 27, 2011 Wednesday 7:30 Registration 9:00 Opening Ceremonies Invocation National Anthem Opening Remarks: Mr. Roderick B. Ramos, 2011 PAARL President Keynote Address: Hon. Angel Allan B. Celino, The Mayor of Roxas Mechanics of the Conference: Mrs. Sonia M. Gementiza, 2011 Conference Chair/PAARL Vice President 9:45- 10:00am HEALTH BREAK 10:00-11:45am I m p a c t & C h a l l e n g e s o f Library Tourism & Hospitality in P h i l i p p i n e L i b r a r i e s 11:45 am Open Forum 12:00noon LUNCH 1:00-2:45pm U t i l i z a t i o n o f C R M f o r Excellent Library Customer Service 2:45-3:00pm HEALTH BREAK 3:00-4:45 Enriching Library Experiences Through Marketing Brands 4:45-5:00pm Open Forum DAY 2 April 28, 2011 Thurday 7:30 Registration 8:00-9:45 Do Not Disturb: How Not To Project Aggressive Unfriendly Library Rules 9:45-10am HEALTH BREAK 10:00-11:45am L i b r a r y E n t e r t a i nme n t & Workshops: Creative Activities for Infotertainment 12:00noon LUNCH 1:00-2:45pm Managing Library Events & Promo with Sense and Style 2:45-3:00pm HEALTH BREAK 3:00-4:45 Archives Tourism & Hospitality 4:45-5:00pm Open Forum 7:00pm Fellowship Night By The Pool DAY 3 April 29, 2011 Friday 7:30 Registration 8:00-9:45 Library 911 and Saving Libraries One Step at a Time 9:45-10am HEALTH BREAK 10:00-11:45am Web-based & Multilevel Marketing & Ne two r k i n g o f L i b r a r i e s & Information Services 12:30 LUNCH 1pm CLOSING CEREMONIES CERTTFICATE DISTRIBUTION Closing Remarks Mrs. Sonia M. Gementiza (DLSU-Dasma), 2011 Conference Chair/PAARL Vice President Masters of Ceremonies: Mrs. Maria Theresa Villanueva (ADMU-Q.C.), Mr. Sonny Boy Manalo (TIP-Cubao) and Ms. Carolyn De Jesus (Letran-Manila) CONFERENCE OBJECTIVES* To draw a marketing landscape for libraries and information centers in bringing out a service differentiation, library hospitality plus successful repeat service, that sends not only online but a worldwide impact satisfying patrons with huge resources in and outside of the library; * To promote library services and products in a businesslike manner that seduces clients to go back again and again and become their solid patrons not only to fill up their chairs and spaces but also to interact and be involved responsibly with personal causes; and, * To become "community solution centers where people are learning new skills, meeting their neighbors and getting practical help with some of life's essentials" and be international centers for information, cultural and multilingual services to widen their market in order for e a c h t o t r a v e l a r o u n d and take library services nationwide and around the world. CONFERENCE FEES Live-in participants, Php 5,000.00; Accompanying persons of live-in, Php 4,000.00; Live-out participants, Php 4,500.00 Click: http://www.slideshare.net/ramospnulisaa/face2-face-finding-your-balance-in-handling-difficult-customers Click for INVITE: 3-day National Conference on LIBRARY TOURISM & HOSPITALITY: THE BUSINESS OF ENDEARING LIBRARIES AND INFORMATION SERVICES TO PUBLICS http://www.slideshare.net/ramospnulisaa/library-tourism-hospitality-the-business-of-endearingm-libraries-and-information-services-to-publics http://libraryseminarsworkshopsfora.blogspot.com/2011/02/07-february-2011-dear-colleagues-and.html See the attached also. April 27-29, 2011 Library Tourism & Hospitality: The Business of Endearing Philippine Libraries and Information Services to Publics 07 February 2011 Dear Colleagues and Friends, Warm greetings from PAARL, Inc.! The Philippine Association of Academic and Research Librarians, Inc. (Fully Engaged, Member-driven Association) is pleased to invite you to a 3-day National Summer Conference on the theme: "Library Tourism & Hospitality: The Business of Endearing Philippine Libraries and Information Services to Publics." This professional activity will be held on April 27-29, 2011 at the Lake Houses 1 & 2 of San Antonio Resort, Baybay Beach, Roxas City, Capiz 5800, Philippines. Click: http://www.thesanantonioresort.com/ The theme will specifically evolve on the following objectives: 1. to draw a marketing landscape for libraries and information centers in bringing out a service differentiation, library hospitality plus successful repeat service, that sends not only online but a worldwide impact satisfying patrons with huge resources in and outside of the library; 2. To promote library services and products in a business-like manner that seduces clients to go back again and again and become their solid patrons not only to fill up their chairs and spaces but also to interact and be involved responsibly with personal causes; and, 3. To become "community solution centers where people are learning new skills, meeting their neighbors and getting practical help with some of life's essentials" and be international centers for information, cultural and multilingual services to widen their market in order for each to travel around and take library services nationwide and around the world. For live-in participants, a conference fee of Php 5,000.00 will be charged inclusive of3 days/2nights accommodation with meals and snacks, seminar kits, handouts and certificates. Likewise, accompanying persons of live-in participants will be charged Php 4,000.00 to cover the cost of accommodation with meals and snacks. Live-out participants will only pay a conference fee of Php 4,500.00. CHED or DECS memo endorsements and 20 CPE credit units are being applied. Book as early as now for your plane tickets for promo prices and lower rates thru Philippine Airlines or Cebu Pacific airlines. For inquiries and reservations and details, please contact the undersigned or any of the Association's Officers and Directors. We would appreciate if you could help us disseminate this activity by posting a copy of this invitation on your bulletin board or share this information with other librarians. Thank you and we look forward to your continued support and participation. Sincerely yours, Sonia Gementiza Vice President/Chair, Conference Committee Noted by Roderick B. Ramos President __._,_.___ Attachment(s) from Roderick Ramos 1 of 1 Photo(s) Inv+copy.jpg <http://groups.yahoo.com/group/paarl2011officers/attachments/folder/1241525075/item/164802133/view> Inv+copy.jpg <http://groups.yahoo.com/group/paarl2011officers/attachments/folder/1241525075/item/164802133/view> 2 of 2 File(s) Microsoft <http://xa.yimg.com/kq/groups/73155451/404101264/name/Microsoft> Library_Tourism_and_Hospitality.pdf <http://xa.yimg.com/kq/groups/73155451/84937424/name/Library_Tourism_and_Hospitality.pdf> Reply to sender <mailto:[email protected]?subject=Re%3A%20PAARL%27s%20Brochure%3A%20Roxas%20Summer%20Conference%20Program%2C%20April%2027-29%2C%202011> | Reply to group <mailto:[email protected]?subject=Re%3A%20PAARL%27s%20Brochure%3A%20Roxas%20Summer%20Conference%20Program%2C%20April%2027-29%2C%202011> | Reply via web post <http://groups.yahoo.com/group/paarl2011officers/post;_ylc=X3oDMTJwNmI3NnRkBF9TAzk3MzU5NzE0BGdycElkAzczMTU1NDUxBGdycHNwSWQDMTcwNzY3OTk3NwRtc2dJZAMxNDMEc2VjA2Z0cgRzbGsDcnBseQRzdGltZQMxMjk3NDkyOTYw?act=reply&messageNum=143> | Start a New Topic <http://groups.yahoo.com/group/paarl2011officers/post;_ylc=X3oDMTJmcTl0N2lnBF9TAzk3MzU5NzE0BGdycElkAzczMTU1NDUxBGdycHNwSWQDMTcwNzY3OTk3NwRzZWMDZnRyBHNsawNudHBjBHN0aW1lAzEyOTc0OTI5NjA-> Messages in this topic <http://groups.yahoo.com/group/paarl2011officers/message/143;_ylc=X3oDMTMzaWFjczU3BF9TAzk3MzU5NzE0BGdycElkAzczMTU1NDUxBGdycHNwSWQDMTcwNzY3OTk3NwRtc2dJZAMxNDMEc2VjA2Z0cgRzbGsDdnRwYwRzdGltZQMxMjk3NDkyOTYwBHRwY0lkAzE0Mw--> (1) Recent Activity: * New Files <http://groups.yahoo.com/group/paarl2011officers/files;_ylc=X3oDMTJoMTV2ZTA1BF9TAzk3MzU5NzE0BGdycElkAzczMTU1NDUxBGdycHNwSWQDMTcwNzY3OTk3NwRzZWMDdnRsBHNsawN2ZmlsZXMEc3RpbWUDMTI5NzQ5Mjk2MA--> 7 Visit Your Group <http://groups.yahoo.com/group/paarl2011officers;_ylc=X3oDMTJmbDQ5N2NkBF9TAzk3MzU5NzE0BGdycElkAzczMTU1NDUxBGdycHNwSWQDMTcwNzY3OTk3NwRzZWMDdnRsBHNsawN2Z2hwBHN0aW1lAzEyOTc0OTI5NjA-> MARKETPLACE Stay on top of your group activity without leaving the page you're on - Get the Yahoo! 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