Investigating essential elements of community engagement in public libraries:
An exploratory qualitative study
1. Hui-Yun Sung
2. Mark Hepworth
3. Gillian Ragsdell
Journal of Librarianship and Information Science, September 2013 vol. 45 no. 3
206-218
http://dx.doi.org/10.1177/0961000612448205
Abstract
This article discusses the findings of an
exploratory qualitative case study involving Leicester Central Library.
The purpose of this study was to investigate essential elements of community
engagement in public libraries. Three research methods – semi-structured
interviews, direct observation and
document analysis – were used to gather data. Analysis of the data
suggested a model of seven essential elements of community
engagement: ‘belonging’, ‘commitment’, ‘communication’, ‘a flexible
approach’, ‘genuineness’, ‘relevance’ and ‘sustainability’.
Implications of the model are made in conclusion for the promotion of
genuine community engagement, where the community-driven
approach and the organic nature of the community engagement process are
seen as being paramount to engagement.
STEPHEN B. ALAYON
Data Bank Senior Information Assistant
Library and Data Banking Services Section
Training and Information Division
Aquaculture Department (AQD)
Southeast Asian Fisheries Development Center (SEAFDEC)
Tigbauan, Iloilo 5021 Philippines
URL: http://www.seafdec.org.ph
Telephone No.: 63 33 5119170 to 71 local 409
Fax No.: 63 33 5119174
Mobile Phone No.: 63 919 4506688
Email Add: [email protected], [email protected]
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