Same thing happened to me. You could try compressed air into the left
side of the scanner. There was a report that that worked, but it did for
me only very temporarily. Maybe I was too timid.

I had no problem with Polaroid. They asked only for month of purchase
and serial number, gave me a return number and that was it; not sure if
it would have been as simple if I hadn't registered. They got it back to
me extremely quickly: they received it on thursday and it was delivered
back to me the next tuesday (NY to Mass and back). Their estimate
initially was 7 to 10 days so such quick service may not be invariable.

John M.

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