Laurie: I guess we wouldn't expect less. However; when we usually hear something about a company, the message is usually one that trashes them. Usually, when people are properly served, they say nothing about it and go on their merry way. It is nice to hear that a company, especially a large corporation, does do what it is expected to do. Also, people will remember the good impression messages when they are looking for a product and use that company's products over another's. We then get a chance to vote for a good company with our dollars. Gordon Laurie Solomon wrote: > Would you have expected less from a major company that is > supposedly selling quality products and furnishing quality services? >
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