hm. i have a bill for $66.97 in front of me (U$ as far as i can tell),
Probably not. In fact, it's almost certainly $CDN.
and i wonder if anyone can offer some clarification on this. i am more than a little unhappy about this, the duty charges are just under 50% of what i paid for the upgrade ($139.95 USD). now, i had also received the 2003 upgrade quite recently in waiting for 2k4, and wasn't charged ANYTHING at that time.
both shipments came in through calgary, not that that should make any difference. courier was DHL, but if i remember correctly, loomis actually brought it to the canada post outlet where i picked it up.
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customs entry notice, PBB global logistics
code 219: duty = $1.21 code 002: brokerage = 16.00 code 009: duty/disbursement fee = 7.50 code 222: GST - import = 13.26 code 215: GST - PBB services = 3.40 code 396: tariff data base update = 25.00
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the last fee is apparently charged because they have never handled this item (the shirt maybe?), so had to add it to their database, according to the guy at canada post i spoke to.
this is really disgusting, is this normal!?
Yes. Absolutely.
who do i have to yell at to get rid of some of these charges (i'm sure i'm stuck with the GST-import charge)?
You can't. Or at least, I couldn't, when I lived in Canada.
Back then, I regularly asked Coda to send their upgrades via USPS (i.e., US Mail), instead of UPS, DHL, or whatever courier company they happened to be using at the time. USPS doesn't charge this bullshit "brokerage" fee (although you generally still have to pay GST, etc). Frankly, you got off lucky with DHL. UPS used to charge me a *$50* brokerage fee.
In fact, one time, Coda ignored my *specific request* to send USPS -- I made it (I thought) very clear to the person on the phone that only USPS was acceptable, and that this was VERY IMPORTANT -- but they sent it UPS anyway, and of course I was dinged $50 for the "brokerage." I tried to get Coda to pick up the surcharge, since it was their fault I was out the 50 bucks, but got nowhere. (I realize now I should have just refused delivery -- which is what you should have done, as well. Of course it's too late now.)
I'm kind of amazed you haven't had to deal with this before. If you weren't charged anything for Fin2003, you got off lucky, indeed. These surcharges are just a fact of life of importing products to Canada. Perhaps you know someone in the US who would be willing to receive the package for you stateside, then simply mail it to you USPS? Or maybe you will have more luck than I did getting Coda customer support to honor your request to use USPS when shipping to their Canadian customers -- which [ahem] THEY OUGHT TO DO BY DEFAULT. IT WOULD MAKE THEIR CANADIAN CUSTOMERS MUCH, MUCH HAPPIER.
Cheers,
- Darcy
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[EMAIL PROTECTED] Brooklyn NY
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