At 12:00 -0500 24/5/04, Darcy James Argue wrote:
You must be an uncommonly persuasive negotiator.
8^)
actually i think it has to do not only with giving them the impression right off the bat, that i am VERY serious about the issue, and explaining to them in detail why they are wrong and giving them no chance to respond until i have finished, but also that if they don't simply agree with me, several long and disagreeable phone conversations with me are in their immediate future: i always start the conversation, even before introducing myself or the problem, with an almost aggressively assertive "hello, who am i speaking to?".
i have a very high success rate in telephone calls with the corporate fascists.
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