At 07:11 PM 08/20/2004, Robert Patterson wrote:
>On the contrary, my contacts there
>are always most cordial and helpful to the extent it is possible.

Personally, I would say that's true roughly half the time, but then your mileage may vary.

>I am also unhappy with some of the bugs in enhanced tuplets, but I
>hardly see the bugs as cause to pillory the product or the company.

Again, speaking personally, I have grown increasingly exasperated at Coda's failure to address longstanding bugs which render useless features which they advertise. Automatically positioning tuplets are a big timesaver (especially for tuplets that start with a rest), but not if you have to tweak them in other ways. And yes, I know that there are ways to address tuplet issues with your plugin, but that's not my point here.

>To get the CDs printed and in our greedy paws requires lead time. They
>have to decide go/no-go long before the ship date. Any bugs that surface
>after the go decision have to wait for maintenance.

This is a bug I noticed within one minute (literally) of opening the demo and starting to play with the tuplets. ("They adjust when you move notes? Gee, let me try...") I have a hard time believing that this is a bug that came up late in the beta cycle. If I had to guess, I'd say it come up fairly early, but they realized they couldn't fix it and still ship on time. That they decided to stick to the ship date and still advertise enhanced tuplets as a new feature strikes me as particularly dishonest.

>is planned for a fix, but they can't guarantee it. We do not know what
>is involved. If the fix requires them to spend 8 weeks entirely
>rewriting and retesting enhanced tuplets, then the fix probably won't
>make it in.

In that case -- again, assuming they've known about this for a while -- it would have been more honest to just leave out enhanced tuplets, or at least the auto-positioning aspect.

Aaron.

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