Javier Ruiz / 2005/10/19 / 06:49 AM wrote: >By this time, you are probably aware of the problem: Finale 2006 is >completely unusable for professional use. <snip> >Let's make things clear: this is not another bug, it is a failure in the >basic set of features of any program. It is simply unacceptable from the >customer's point of view. <snip> >I hereby formally requesting a total refund of the upgrade, shipping costs, >and additional tax expenses of the purchasing process.
And you didn't give them the steps to reproduce the problem? This kind of unproductive attack only makes them defensive in my experiences. Have you tried put yourself in their shoes? Let's step back and be logical. When FinMac2006 installer destroyed AppSupport data, that was 100% reproducible problem, and MM acted immediately. That was something you could ask MM to refund, whether they will or not. -- - Hiro Hiroaki Honshuku, A-NO-NE Music, Boston, MA <http://a-no-ne.com> <http://anonemusic.com> _______________________________________________ Finale mailing list [email protected] http://lists.shsu.edu/mailman/listinfo/finale
