It tells me A) that they know it exists but B) know very little about what causes it. I'd take the advice seriously.

Javier Ruiz wrote:

I thought that you may want to know that

Brian, Tech Support Representative

wrote:

"Most often, this seems to occur after Finale has been allowed to run for a
very long time, usually overnight. To avoid this issue, I would strongly
recommend restarting the computer at least once a day, and always make sure
to quit Finale (instead of hiding it) when you are finished using it for the
day."

Is this an acknowledge of the problem?

I´ll let you decide.

Javito Ruiz.



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