We don't appear to be getting a consistent story from tech support. I feel like this has been a problem for me in the past. Brian, from Mac support, told me on 10/24:
>I believe after discussing with Gary we concluded that much of these >issues are related to some behaviors related to computer use. >First of all, it is extremely important to restart the computer on a >daily basis. >As well, you should "QUIT" Finale after you are finished using with it >(letting it run especially overnight will produce much potential for >anomolies, especially since it sucks up so much RAM and processing speed >even when idle). I know things change from version to version, but I had none of these problems in '05. Also, Gary thought my use of a 10 year old template was a problem. If Darcy had the bug confirmed to him, it sounds like these two are either unaware of it, or they are not telling me everything for one reason or another. I wouldn't presume to guess which scenario or an explanation. Don Hart on 10/31/05 5:53 AM, dhbailey at [EMAIL PROTECTED] wrote: > Hesitating to reply to my own message, I just want to clarify any > impression I may had given that I think Darcy is making up his report on > MakeMusic's being able to reproduce this bug. > > I have no doubts that Darcy's report is accurate. My complaints have to > do more with the corporate culture which prevents customer support from > being notified about internal acknowledgement of the existence of such a > devastating bug, or prevents their public acknowledgement of it even if > they do know about it. > > The corporate culture which would deny to Hiro what they have privately > acknowledged to Darcy is not a good thing. > > I just wanted to clarify that point -- I don't doubt Darcy's report at > all, nor do I doubt Javier's report. > > David H. Bailey > _______________________________________________ Finale mailing list [email protected] http://lists.shsu.edu/mailman/listinfo/finale
