On 1 Nov 2005 at 20:42, A-NO-NE Music wrote: > By the way, did any one have any clue on my wife's FinWin2005b App > Error on launch? Win support hasn't wrote me back, and I am not > comfortable staying home right now. HELP!
Well, what module gave the error? Finale.exe? A DLL? Have you completely uninstalled, and re-installed? What other software is running? Could some of it be interfering? Have you tried launching with all other running processes shut down? These things are *not* easy to troubleshoot, especially in the absence of documentation on the software environment. My bet, though, is that it's most likely a video driver conflict. This can be tested by reverting to a plain vanilla driver, or by restarting in SAFE MODE. If Finale runs OK in Safe Mode, then you know it's a problem with something that is loaded during normal operation (and Safe Mode uses a plain vanilla VGA driver for video). Restarting in Safe Mode is not something that can be explained generically for all versions of Windows, as MS has introduced variations in the process with WinXP. Restarting and hitting F8 as soon as the BIOS finishes initializing should get you the boot menu with safe mode as one of the choices. However, WinXP is a different animal and has a different set of menus than previous versions of Windows. -- David W. Fenton http://www.bway.net/~dfenton David Fenton Associates http://www.bway.net/~dfassoc _______________________________________________ Finale mailing list [email protected] http://lists.shsu.edu/mailman/listinfo/finale
