Recently I got through to tech support and received their initial reply
relatively easily.  I'm pretty sure I replied with an additional question (I
could be mistaken) but never heard anymore from them.  Looking up the case
archive, it ends with their first reply.

Anyway, my question to you, and anyone else who has experienced the problems
you're describing is where does the process actually break down?  Is the
initial contact easy, like in my experience, and the real, nitty-gritty
answers hard to come by?  Or have you found the whole process difficult,
from start to finish?

Thanks,

Don Hart


on 8/14/06 10:02 AM, dhbailey at [EMAIL PROTECTED] wrote:

> Contact the techsupport people at makemusic's web-site, but be
> forewarned that they designed it so as to discourage any but the most
> irate and determined customers from actually completing the process.
> Unless they have revamped it recently, that is.

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