Friends:
Monday I finally got to installing Fin 2k7 on my machine. Installation
went well, including authorization. However, when I first attempted to
use the 2k7, I found I was getting a clicking noise (think a business
card attached to the fork of a bicycle, so that it clicks as the spokes
go by) that was related to movement of the mouse. If I moved the mouse,
I got the clicking, faster if I moved the mouse faster, slower if I
moved the mouse slower, and if I stopped the mouse, the clicking slowed
down, and eventually stopped. I found the clicking also to occur in 2k
and 2k3 (I still have clients using these older versions) Consultation
with Finale Tech Support resulted in the conclusion that the problem was
with my sound card, an inexpensive version based upon the Avance Logic
Systems ALS4000, and obsolete and no longer manufactured chipset, with
an outdated driver. Replacing the sound card solved this problem.
However, as sometimes happens in this type of situation, solving one
problem caused another. Since the replacement for the sound card did
not have a game port (which I had previously used for MIDI), I knew I
would need this capability. A trip to the local computer emporium
culminated with the purchase of an M-Audio Uno 1x1 USB-MIDI interface.
This was only partially satisfactory. The problem was, during speedy
entry in any version, and simple in 2k7, I would enter a couple of
notes, and then the notes I previously entered would start "bleeding"
into later tones. After one phone call to Finale Tech support, I
thought perhaps the problem was solved, but discovered shortly after
concluding the conversation that it was not. The next call I made was
to M-Audio Tech support. After trying a number of things, none of which
worked, the M-Audio tech support rep advised me that the current
production model of the MIDISPORT UNO interface does not work properly
with some keyboards, mostly some of the less expensive Yamaha, and some
of the older Roland devices. For those who purchase this later model of
the UNO interface, and have this problem, M-Audio will exchange it for
the M-Audio Midisport 1 x 1.
The key to determining whether the UNO is one of the affected model is
to hold the device so that the LED's on the top are to the left. The
UNO is translucent, so that if you hold the device, you can see the
chips inside. If, as you look through the plastic about half way down
the housing, towards the bottom (or if you are holding the unit
horizontal, closest to you) you see a silver electrical component (the
tech support fellow called it a chip; it is not a chip; it sticks up off
the chip like some power transistors, and is about a quarter of an inch
long, 1/8 of an inch wide, and about 3/16 of an inch high), then you
have the newer version of the UNO. If you do not see a silver chip in
that region, it is an older run of the UNO, and according to M-Audio
tech support, does not seem to have the problem.
ns
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