On Mar 25, 2007, at 5:26 PM, Lawrence David Eden wrote:
This is about my LaserSelect 360 printer. After years of trouble
free service, I am noticing a series of smudges on my printouts.
The smudges are exactly 1.5 inches apart, so I suspect that toner
has gotten onto a roller inside the printer.
I bought a new toner cartridge, ran Apple's cleaning program (from
the original installation disk), and vacuumed out the area where
the toner cartridge is inserted...but the smudges remain.
Any advise about how to solve the problem would be appreciated.
It's probably not a dirty roller, as those usually clean themselves.
That's almost certainly a fuser problem (bakes the ink onto the
page). Some printers have a separate unit that you can service, but
my LaserJet 4 has it integrated with the ink cartridge, so I had to
change the whole cartridge.
I went onto the company's website (I advise you to do the same) and
found exactly the symptoms I noticed. Apparently the distance between
the smudges is important, as it relates to a different item if the
distance is closer or father than the circumference of the fuser
cylinder.
Christopher
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