Am 21.10.2009 um 06:48 schrieb David W. Fenton:
I think a number of us have offered plausible explanations more than
once. If an application developer chooses a set of tools to produce
cross-platform help files, and the tools are limited in what they can
do in regard to browser-agnosticism, then the developer can end up
with a situation like that which so many have complained about for so
long.
Oh my god!
Just to make sure: We're talking about a sey of HTML files, aren't we?
It's a simple manual, David!
Does it have flashy videos in it?
Does it need Javascript, secure login forms or AJAX scripting?
I guess no.
It might actually include some kind of search mechanism, but that
should be all what comes close to the term "complicated" in a HTML
user's guide.
HTML is a pretty well established international standard, and there's
no need at all to implement browser specific hacks!
Why did Microsoft get away for so long with it's buggy Internet
Explorer which displayed lots of HTML code just plain wrong? Because
Web site designers worked around this.
If they told their customers to use a better browser instead MS would
have fixed much earlier.
BTW: Sibelius uses a PDF manual for at least 3 (?) years now.
No need for different versions there.
And yes, it's searchable!
Gerhard
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