Thanks for sharing this with us, along with the fact that
even you can't reproduce it all the time.
It's interesting that you could reproduce it yourself before
submitting it, yet now you can't. Did you reboot your
machine in between times? Or did you exit Finale at least?
Perhaps it was just some internal "switch" or something
which got stuck the day you found the bug, could reproduce
it and submitted it but having quit and restarted the
program (and possibly your computer) in the meantime, that
"switch" (or whatever it was) got unstuck and things are
working as they should now.
In any event, it's understandable that they couldn't
reproduce it if you can't reproduce it now. ;-)
David H. Bailey
Noel Stoutenburg wrote:
Friends,
Apparently this is an issue which relates to a small group of scores,
and is not generally applicable. I had the experience and reproduced it
myself before submitting the tech support request, but they could not
reproduce it, and neither could I.
ns
Noel Stoutenburg wrote:
Case Reference # 091028-000485
Finale 2010 Window XP
Situation: I place a single layer, uncompressed ~.tif image in a
Finale (I've seen this behavior in both 2000 and 2010, but haven't
checked every version in between) document; I see the image on the
screen and print the document and the image appears exactly as I
expect. However, if instead of printing the page, I export the page as
a ~.tif image (haven't tried exporting as other graphics formats) what
appears where the image is placed is a solid black box.
Is this a bug, or a "feature"?
If it's a feature, can it be mentioned in the documentation, please?
Noel Stoutenburg
PS. It's good to see from the Support page
<http://makemusic.custhelp.com/app/ask/> that you'll be closed on
Independence Day, 2009.
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--
David H. Bailey
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