Thanks so much for publishing the solution.

Dick

On Mar 1, 2010, at 9:10 AM, Dennis Bathory-Kitsz wrote:

And so, a false alarm. Finale works with the latest Nvidia drivers (196.21,
1/19/10) but froze with the earlier ones (195.62 11/26/09).




On Mon, March 1, 2010 10:44 am, Dennis Bathory-Kitsz wrote:
Hi all,

I was just about to send this when I found a partial but unsatisfactory
solution.

Finale 2010 will NOT run on my second monitor. My default monitor for Finale
is the second monitor, running on a GeForce 9400 GT in portrait mode.

It will run on the main monitor just fine, but moving it to the second monitor
causes it to freeze.

Any solution for that? :)

Dennis



Message I was about to send, in case anybody else has this experience:


Hi all,

Figured I'd start here rather than the morass of support.

Finale 2010, Windows XP Pro SP3, all patches, Intel Core2 Duo 3GHz, 2GB
memory, dual monitor, sound external (USB) Focusrite Saffire Pro 40.

Upon running Finale, it opens the splash screen. I can close it, change my arrangement of tools, change preferences, etc. I can close and re- open the program and the new preferences are in place. Finale is registered (yes, it
could do that, too).

But when I open any document including the default document (whether
preferences are set to scroll view or page view), the program freezes. The mouse cursor over Finale disappears. If I switch to another program and back, the menu bar is gone (white) and the cursor then appears as an hourglass. At this point it looks like a typical hung application, and CPU dedicated to Finale is between 48-52% and issuing a constant stream of page faults (6 per
second).

In case it was a slow "first run", I have waited about a half hour with no
change. I have also reinstalled Finale and the Garritan instruments.

That's it. I have to force the program closed.

Anybody else see this and get it running?

Thanks,
Dennis





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