Hi Lawrence, It means the problem is due to something related to your Finale user settings (which are preserved even when you uninstall/reinstall).
Hopefully a Windows expert can tell you how to clear those out and start again from scratch. You could also contact MM tech support. Cheers, - DJA ----- WEB: http://www.secretsocietymusic.org On 7 Feb 2012, at 3:27 PM, Lawrence Yates wrote: > I've tried logging on as a new user and that seemed to solve the problem, > although, of course, I didn't have all the options I had in the normal > programme. > > I looked at the audio settings and they were the same as when I log on as > myself. > > Does that tell you anything (it means little to me I'm afraid). > > > On 7 February 2012 20:15, Rob Franks <marc...@ucsc.edu> wrote: > >> Agreed. I was hoping the uninstall and registry cleaning would do the >> trick, but no luck. >> >> Rob >> >> On 2/7/2012 11:56, Darcy James Argue wrote: >>> Running as a new user will, however, help isolate the problem. If it >> still crashes even under a brand-new user account, then that is >> confirmation that something is seriously amiss. >>> >>> Cheers, >>> >>> - DJA >>> ----- >>> WEB: http://www.secretsocietymusic.org >>> >>> >>> >>> On 7 Feb 2012, at 2:50 PM, Rob Franks wrote: >>> >>>> That's a safe way of fixing many registry problems. Hopefully it will >> work. >>>> >>>> Claude is suggesting that you create a new user in XP, then use Finale >>>> as that user. That's a possible workaround for registry problems, but >>>> running as a new user will make your life more complicated, which you >>>> don't need right now. >>>> >>>> Rob >>>> >>>> On 2/7/2012 10:04, Lawrence Yates wrote: >>>>> Rob, >>>>> >>>>> I've now completely un-installed Finale (I simply re-installed before >>>>> without un-installing first, and I'm now running a registry cleanup >>>>> programme. Then I'll try reinstalling. >>>>> >>>>> Claude wrote: "simply use Finale from a new account (without >> re-install)" - >>>>> I don't know what this means. >>>>> >>>>> Thanks for these suggestions - please keep them coming! >>>> _______________________________________________ >>>> Finale mailing list >>>> Finale@shsu.edu >>>> http://lists.shsu.edu/mailman/listinfo/finale >>> >>> _______________________________________________ >>> Finale mailing list >>> Finale@shsu.edu >>> http://lists.shsu.edu/mailman/listinfo/finale >> _______________________________________________ >> Finale mailing list >> Finale@shsu.edu >> http://lists.shsu.edu/mailman/listinfo/finale >> > > > > -- > Lawrenceyates.co.uk > _______________________________________________ > Finale mailing list > Finale@shsu.edu > http://lists.shsu.edu/mailman/listinfo/finale _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale
