In fairness, Davidd, the problems with the print dialog do not affect the printed output quality. Thankfully, the printed output is as good as ever.
On Tue, Aug 23, 2016 at 5:45 AM, David H. Bailey <[email protected]> wrote: > On 8/22/2016 10:36 PM, Mark Adler wrote: > [snip] > > > > I'm sorry you are disappointed with the new Finale. We are aware of the > > printing issues are are working to fix them. > > > [snip] > > Thank you for responding on-list, Mark. > > What sort of timetable can the early adopters of Finale25 expect for the > repair of the printing issues? > > Nobody should spend $149 on an upgrade only to learn that they have to > revert to an earlier version of the product simply to get acceptable > printed output. Imagine some kid heading off to college, buying the > academic version, running into this problem. How would a first-time > user overcome the problem, not having an earlier version to print from? > Worse yet, imagine someone who is tempted by the cross-grade offer and > makes the purchase to begin to explore Finale. How will that person > cope with the printing issues? > > What if a person is making a large jump from a much older version, for > example, Finale2010, to Finale25? How would they handle the printing > problem, since the file formats are incompatible? Yes, they could save > the file in an earlier version's format, but how much of the new, > improved Finale25 file will be lost in such a conversion? And how far > back does the new version's "save in [earlier version format]" > capability go? > > After a two year wait people should be saying "Wow, this is fantastic! > Everybody should upgrade!" Instead people are saying "Hold on, wait, > there are serious flaws in this new version." And I haven't read any > messages which have said "This new version has XYZ which is so much > better than earlier versions." > > Even the completely 64-bit aspect hasn't particularly thrilled anybody, > at least not in this group. > > And finally, can you explain why long-time Finale users (I've been with > the program since version 3.5, only skipping a single upgrade until now) > have to pay the same as people who have never supported Finale in the > past but instead have supported competing software? Where is the > corporate loyalty to the faithful customers? I realize the company > needs to expand their customer base, so making an appealing cross-grade > offer is important. But you also need to keep your long-time customer > base happy and not giving us a deeper discount ($99?) instead of making > us pay the same as users of Sibelius or Notion or Forte or whatever > certainly isn't making any of us happy. > > Thanks for reading -- I realize you may not be able to answer my > questions, but perhaps you could pass them along to whomever in the > corporation sets the pricing and the scheduling of interim updates. > > > -- > David H. Bailey > [email protected] > http://www.davidbaileymusicstudio.com > _______________________________________________ > Finale mailing list > [email protected] > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > [email protected] > _______________________________________________ Finale mailing list [email protected] https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: [email protected]
