Hi all

We've been having to deal with a bad situation for quite a few years now - how 
to handle large imports without taking the server down (in fact that data is 
meant to be acessible as soon as its ready in production).

This is a call center software which routinely imports lists of clients and 
possible clients to contact. 

The import happens on 2 main tables, clients and calls, which are exactly the 
same tables the operators will use/update while working. 

These are very large tables (over 200 fields each), with many fk's (and a lot 
of the fk indexes are reportedly bad ones).

Not only importing is taking very long, but while importing is happening, 
performance in production takes a severe hit. 

I know theres no magic wand, but I seriously need to start making a checklist 
of practices I should be trying out to contour this situation.

Thanks in advance...please let me know if I can clarify the issue further.

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