It was the Friendly Bug add-on causing the problem. I guess it was 
discontinued because it was incompatible. However, I have the 
Incompatibility checker add-on and it didn't catch it. Apparently, other 
people were getting the same grey circle I was getting.

Thank you both for your help.

On Wednesday, October 3, 2012 10:25:29 PM UTC-7, Sebastian Zartner wrote:
>
> What Honza meant is to give a precise test case, not copy his steps.
>
> E.g. for me the infotips are working when I do the following:
>
>    1. Open Firebug on https://www.getfirebug.com/
>    2. Switch to the *HTML* panel and there to the *Style* side panel
>    3. Hover url("/img/bg-grad.jpg") of the background property in the 
> bodyrule inside the 
>    *Style* side panel
>
> => The preview of https://www.getfirebug.com/img/bg-grad.jpg is shown in 
> an infotip.
> Please make sure it's not another extension that is causing your problem. 
> To do so deactivate all other extensions. Then check if the image previews 
> are working. If yes, enable each of the other extensions one by one and 
> check everytime if the previews are working again.
>
> Sebastian
>
> On Wednesday, October 3, 2012 9:12:38 PM UTC+2, Shan G wrote:
>>
>> Yes, these are the steps I take:
>>
>> 1) Load FireFox
>> 2) Open Firebug, Select the STYLE panel 
>> 3) Inspect #image element on the page 
>> 4) get small empty circle instead of image or hex code preview
>>
>> I don't know what the last version of FireBug was before the last update, 
>> all I know is that it worked in that version but not in this one.
>>
>> How do I fix this?
>>
>> On Thursday, September 20, 2012 11:03:22 PM UTC-7, Jan Honza Odvarko 
>> wrote:
>>>
>>> On Sep 21, 3:16 am, Shan G <[email protected]> wrote: 
>>> > In the last version of FireBug before the latest update 
>>> By the last version, do you mean Firebug 1.10.3? 
>>>
>>> > , whenever you 
>>> > hovered over a hex code or an image link, you'd get a little preview 
>>> of it. 
>>> > But now, I have a small blank circle. 
>>> Can you please provide detailed steps how to see the problem? 
>>>
>>> Something like: 
>>>
>>> 1) Load www.google.com 
>>> 2) Open Firebug, Select the HTML panel 
>>> 3) Inspect #image element on the page 
>>> 4) ... 
>>>
>>> --- 
>>>
>>> I quickly tried infotips (the little preview) in the Net, 
>>> CSS and Style panel and it seems to be working. 
>>>
>>> Honza 
>>>
>>

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