RE: Response to hack attempt?

[Jason]

At 11:59 AM 7/20/99 -0400, you wrote:
>Just to side-track this thread a little - I just received a call from
>someone in California, who said that one of our local dialup Internet
>customers was hacking his system!  We determined who the customer was, but
>the problem is, what should our next step be?  There are no local laws

         What information did he give you to verify that it was indeed a 
hack attempt ?

>regarding hacking.  Simply disabling the dialup account might open ourselves
>up to a lawsuit from the customer, particularly as we are the only providers
>of Internet service on the island (Grenada, West Indies).

         You can cancel the account and wait till the customer calls. And 
explain to the customer that because of abuse of your company's policy that 
his account has been canceled.

- Jason
-
[To unsubscribe, send mail to [EMAIL PROTECTED] with
"unsubscribe firewalls" in the body of the message.]