I would echo all of these, especially number six (poor tech support). In
addition to those technical problems, I currently can't upload the latest
version of the software. I got an error message saying the update I am
loading is not a valid.
That's especially frustrating as it supposed to fix another problem I'm
having. With NAT enabled I can only get one PPTP connection through the
router. So if you were planning on doing NAT with PPTP forget it.
For a firewall with DMZ and unlimited access this box was not even cheap,
only competitive.
I give this box a sincere and heartfelt thumbs down.
Regards,
Kevin
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Mikael Olsson
> Sent: Monday, February 14, 2000 12:48 PM
> To: Brian Burns
> Cc: [EMAIL PROTECTED]
> Subject: Re: SonicWALL
>
>
>
>
> Brian Burns wrote:
> >
> > Any and all feedback would be appreciated on the SonicWALL, as well as
> > viable alternatives...
>
>
> I snipped a small response from the firewall-wizards list:
>
> -------- Original Message --------
> Subject: Re: SonicWall
> Date: Fri, 11 Feb 2000 06:47:11 -0800
> From: James Neal - HandiCAT <[EMAIL PROTECTED]>
> Reply-To: James Neal - HandiCAT <[EMAIL PROTECTED]>
> To: "John Robertson" <[EMAIL PROTECTED]>
> CC: [EMAIL PROTECTED]
>
> In message <013701bf6d72$f8785c00$[EMAIL PROTECTED]>you write:
> >Can anybody body give me any information regarding the SonicWall range =
> >of firewalls. I am particularly looking at the pros and cons.
>
> Well, the pros are it's pretty inexpensive.
>
> The cons list is a tad bit longer. We've spent the last two months with
> a SonicWall PRO sitting between us and the Internet (after an
> ill-advised, and ill-received upgrade).
>
> Con #1: Any rule change necessitates a reboot of the device,
> dropping all active connections to the Internet.
>
> Con #2: The configuration file isn't in a user-edititable form.
> You _must_ configure this thing through the web interface.
> Though you can then backup the configuration file, it's in an
> encrypted format.
>
> Con #3: No secure configuration interface. Not even an
> SSL-capable webserver.
>
> Con #4: Extreme flakiness. 1:1 NAT often _just stops
> working_. The packet enters the box, but then never leaves.
> To get it to work again we have to ping the inside box _from
> the sonicwall_. That fixes it for about 20 minutes.
>
> Con #5: Poor logging. What happened to the packet in #4? Who
> knows; nothing shows up in the logs.
>
> Con #6: Poor support. Email only. A heck of a lot of good
> that does you when you're firewall is busted.
>
> There's others, but I'd like to give Sonic the chance to address them
> before posting them to a public forum.
>
> -James
>
>
> --
> Mikael Olsson, EnterNet Sweden AB, Box 393, S-891 28 �RNSK�LDSVIK
> Phone: +46-(0)660-105 50 Fax: +46-(0)660-122 50
> Mobile: +46-(0)70-248 00 33
> WWW: http://www.enternet.se E-mail: [EMAIL PROTECTED]
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