We run Symantec (Axent) Raptor on a twin 296Mhz Sparc CPU 512MB ram) Solaris platform. 
We support 5,000 users and 1.3 million hits(files) a day, 2/3 Internal users, 1/3 
visitors to our web sites.
It rarely gets above 40% CPU usage so capacity is not too much of a problem. This 
gives about 700MB of log files a day.
   It seems to have fairly strict proxying since it kicks out the Microsoft feat 
command on FTP and hotmail last summer when they switched to Win2K (where web pages 
didn't have trailing CR?LF after headers). Complaints have been made because it 
enforces TLS HELLO when proxying HTTPS (causing applications trying to send binary 
through HTTPS to fail).

Configuration is OK when using a GUI but impossible other than with GUI and with files 
not well documented. Although it allows remote management, one has to configure each 
firewall independently. No way to handle rules for a large number of firewalls in a 
distributed manner.

Logfiles have a lot of information (but not completely documented) but it comes with 
no logfile analysis tools (there are third party tools available though). 
Configurations are hard to document (no cross reference utilities etc.) although this 
is better in latest version (Raptor 6.5).
Some proxies seem to be robust but others (Oracle SQLnet) are not. There are lots of 
complaints on Raptor support list (see http://www.firetower.com for back entries) 
about VPN compatibility. It is missing proxies for some common protocols (pop3, 
Winframe, SQL Server), but does have a fairly good IFS/NetBIOS proxy (which validates 
all CIFS commands) useful for allowing shares between server segment machines and 
internal databases. It has a DNS proxy that is a pain to configure because it uses 
/etc/hosts files with commands in the comments rather than BIND style data files. The 
SMTP proxy can use RBL but it only allows HELO and 7 bit data, not very good for non 
English headers.

   We have an associated entity that runs Gauntlet. They have had many problems with 
configuration that allows spam relays and DNS problems. They do not have people 
resources to properly maintain it so have contracted out (SGI). This cause no end of 
finger pointing and delays in change management but I have not had to touch the metal 
yet.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of [EMAIL PROTECTED]
Sent: Monday, January 29, 2001 18:54
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: Firewalls - Raptor, Gauntlet, Sidewinder


Hi Ben,
I'd like to see a reasonable comparison as well - though I don't expect we'll really 
see it. From experience all three boxes work fine in so-called "normal" 
conditions...but fail miserably when the conditions are not "normal"...

Gauntlet seems quite good at supporting small offices, but fails without warning when 
you try and firewall an large org (read one org, 4500 staff at one site, 1.3million 
http requests/day). NAI's support is useless since they now have so few skilled people 
left (we tried to get support for an unexplainable problem with the proxies dying - it 
was one week before christmas - no consultants available to fly from Australia)...

Raptor will possibly go the same way.

Sidewinder has looked attractive to us, though lack of support in SEAsia is a problem.

Which brings us to FW-1... lots of support, even competing providers in places like 
Singapore... sure the program is not great and it installs insecure out of the box... 
but its stable, not part of a big non-firewall conglomerate and there's lots and lots 
of support.


Mind you I'm still not keen on it, we'll probably go to a configuration where web 
traffic goes out through hardened squid based firewalls, incoming web traffic goes 
through to a DMZ made from FW-1 (outside) and Gauntlet (inside).. that way we get 
stable fast web access (squid), fast access for our customers (fw-1) and decent 
security for our internal networks..

Cheers,

Bret


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