Hello All

We have a customer who finds VPN-1/SecuRemote performance very poor.
SecuRemote build 4174 DES on Win98. VPN-1 on Nokia box, v 4.1, SP1(?). They
are copying files etc. between clients and NT file server using NT shares.
Dial-up or ADSL access for clients, at 32 - 64 Kbps; 64 Kbps leased line to
ISP at central site - so I don't expect great speed, but maybe something
better than 1 Kbyte/second!

I did some sniffing on the server LAN at the central site, and saw multiple
retransmissions which were consistent with the client not seeing ACKs and
data from the server. Using FTP for file transfer gave much better
performance with no retransmissions - so looks like some kind of timeout in
the Windows remote file access at the client end. Sniffing the client
dial-up link showed nothing much (because, of course, it's encrypted),
except that max. frame size seemed to be around 650 bytes. ICMP ping times
through the VPN are 150 - 250 ms.

I spent hours searching newsgroup archives, Check Point and Microsoft sites
etc and found that several others have reported these problems but no-one
seems to have a solution.

Does anyone know any way to modify the relevant time-outs, or indeed if
there's some other way to get this working a bit better?

Many thanks

John


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