Hi there,

Another thing to check, it sounds like you may have
routes to multiple networks (maybe a corporate intranet?).
If that is the case, check the routing tables to see
where the route for that site is pointed.

We had a similar instance where a home banking
site happened to be at an address used internaly by sites on the
"Megacorp" intranet. So nobody could do their banking at work, no
big deal, right? Turns out our guys on the road were really out of
luck & needed access to this site from company dialup.
After hitting a dead-end at the firewall, we checked the routing
tables. No-one in the office needed to get to the conflicting 
intranet host.

A static route made their day!

-Rich

>From: ragu nandan <[EMAIL PROTECTED]>
>To: [EMAIL PROTECTED]
>Subject: Etrade behind a firewall
>Date: Thu, 5 Apr 2001 15:57:56 -0700 (PDT)
>
>Hi
>    We have a open policy for all our internal users,
>yet a couple of users cannot view their E-Trade
>banking account information behind our firewall. What
>happens is they login successfully on the 1st screen,
>but the second login screen fails and it comes back to
>first!. This account involves https traffic and is
>different from the regular brokerage account (which
>will work). They can access FINE when they dial up. On
>E-trade's suggestion, they cleared cookies, history,
>temporary internet files, even re-install IE. No luck.
>So it is a Firewall issue. We are not running secure
>http server. I have done these things (below) to the
>Firewall on ISS advice. Still no luck. Can anyone
>please advice or atleast try accessing their E-Trade
>banking account behind FW?.
-
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