The cert site is an excellent start. for your query, try
http://www.cert.org/security-improvement/modules/m06.html
and
http://www.cert.org/security-improvement/practices/p045.html


cheers,
mouss

At 12:12 08/05/01 -0400, Joaquin Tejada wrote:
>Hi all,
>
>I've been asked to make a plan on how to deal if we get hack.  For example,
>what if our web or ftp got hack - what are the steps we should follow or do
>to catch or trace the culprit and how to prevent it from happening again.
>Who should we report it to?  Our web and ftp servers are in a dmz zone and
>only http and ftp services are allowed.  Thanks in advance.
>
>Regards,
>Joaquin
>
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