Is there any FW on these clients? I had some folks with the same error and it was because they had personal firewalls on their pc or in between.
 
Also, Have you tried changing it to use port 10000 instead of default.
-----Original Message-----
From: Groomes, Jay [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 03, 2002 1:04 PM
To: ecklesd; [EMAIL PROTECTED]
Subject: RE: Cisco VPN 3000 Concentrator

Lance,

 

Thanks for the reply.  No, our network does not have Beos systems running on our network.  And I’m sure that the clients are not running the newsreader as well.

 

We currently have the Cisco 3005 Concentrator, and we are running version 3.5.2 on the Concentrator, and version 3.5 on the clients.

 

Jay

 

-----Original Message-----
From: ecklesd [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 03, 2002 1:57 PM
To: Groomes, Jay; [EMAIL PROTECTED]
Subject: Re: Cisco VPN 3000 Concentrator

 

Jay,

 

Do you have Beos systems running on your network?  Beos newsreader clients use the bnews service.

 

"Duplicate first packet detected"  message happens when the transition from IKE and AUTH phases gets corrupted
usually because the client can't use protocols and ports to establish the session. What version of the VPN 3000 do you have? Upgrading  to version 3.0 or greater should solve this problem if you are running an older version.

 

Lance

----- Original Message -----

From: Groomes, Jay

Sent: Wednesday, April 03, 2002 12:56 PM

Subject: Cisco VPN 3000 Concentrator

 

All,

 

I am having a problem getting the VPN 3000 Concentrator to authenticate users to our network.  The user are using a dial-up connection in order to VPN in, but they are receiving the error, “Remote Peer has lost connection”  I have searched through the firewall logs and saw that is does accept IKE traffic, but it denies bnews traffic.  What is the bnews service? 

 

Also, I check the VPN logs, and it states the error, “Duplicate first packet detected!”  Is there a fix for this error? And what does this error mean?  Could it the problems reside on the ISP side?

 

All help is greatly appreciated!

 

Jay

 

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