Hi Andreas,

Yes I follow your gist. But what you are arguing for is simple design and
ering on the side of caution, nothing more, nothing that I would dissagree
with either, but having little relation to the Ajax vs Flash choice. Sure
Flash gives you plenty of rope to hang yourself with, but it also enables
working ideas that won't be achieveable otherwise.

Good usability designers don't just use one operating system and don't limit
their thinking to what they have seen on a computer. They think about car
dashboards and apple slicers and the pencil as much as interface ideas.
Primarily they do a lot of testing. My experience is similar to both yours
and your web designers, but I never forget the end user. My whole reason for
developing is to see the end user smile. Try creating educational software
with Ajax and the Dom, it's painfull and it won't work on some browsers. It
gets in the way of user smiles when it doesn't work and you need to find out
which subversion of what browser they are using in order to even fix the
problem.

But if the web worked well, nobody would be interested in using either Flash
or Ajax for applications. The truth is it doesn't. During my reply to your
last rant I used my mouse's scrollbar and it flew me right out of gmail.
whoosh. It was funny but totally mystified me. Beta software. Ajax software,
some nice ideas, some bad ideas, generally immature.

Lets talk about the back button. Do you think users really know how the back
button works? I once created a training application for state workers on how
to use a browser and I feel pretty confident saying the back button was
broken long before Flash ever entered the equation. It's a list that you can
travel backward and forward except that the forward part dissapears on you
now and again when you click on a link and the backward part can put you in
a seemingly endless loop depending on your sequence of clicks. Talk about a
computer scientists notion of how navigation should work. It's not how users
think. Even users who tell you that they know how it works, when tested are
easily mystified by how it really works.

GIve users an application where they can press "save" and give their state a
name that they can load later and they understand it.

Why has tabed browsing become so popular? Because in order for the back
button to really work you need to be able to have more than one instance of
the browser window to properly navigate the web. So knowledgable users would
have a List of links in front of them and they would open a new browser
instance for each one, knowing that it might become impossible or take 100
clicks after browsing a sites content, to get back to where they are. Tabbed
browsing just made this more convienient.

But it is already broken and has been for a dozen years and it needs to be
improved further.
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