Jim, Curious, did the individual that had the problem have the same version of Flash Player? I'm sure you checked that out, but that is a curious problem...
Doug Coning Senior Web Development Programmer FORUM Solutions, LLC > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:flashcoders- > [EMAIL PROTECTED] On Behalf Of Jim Robson > Sent: Friday, June 09, 2006 12:44 PM > To: 'Flashcoders mailing list' > Subject: RE: [Flashcoders] Flash SWF Loading fine, but Remoting hangs... > > I don't know whether this applies to your situation but... > > We had a similar issue that was caused by anomalies in the data (believe > it > or not). It was a billing system built in Flash with a ColdFusion middle > tier and a SQL Server backend. When one particular user pulled up certain > accounts, the Flash UI would freeze on her. I know this doesn't make > sense, > but we solved it by analyzing the data in the accounts in question and > looking for anomalies. We removed these anomalies, and sure enough the > user's problem disappeared. > > We never figured out why these anomalies affected the Flash player, nor > did > we figure out why they *didn't* affect anyone else's player except for > that > one user. But the same issue arose with several different client accounts > and that same user. > > -Jim > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Mike > Anderson > Sent: Friday, June 09, 2006 12:23 PM > To: Flashcoders mailing list > Subject: RE: [Flashcoders] Flash SWF Loading fine, but Remoting hangs... > > Yes, it's the SAME 5% of the users - > > So there must be something in common with all these people. > > Please keep those comments coming :) I need all the help I can get > right now! > > Many thanks! > > Mike > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Merrill, > Jason > Sent: Friday, June 09, 2006 11:22 AM > To: Flashcoders mailing list > Subject: RE: [Flashcoders] Flash SWF Loading fine, but Remoting hangs... > > Do the 5% have the same http: browsing capabilities as the 95%? I had a > similar issue and found out because I was new here, and even though I > could browse to most web sites, unknown to me my http access was > somewhat restricted until I was granted full, regular access. Are there > any possible http access restrictions on these users for some reason? > > >>JavaScript "document.write" method to write out the Flash Object tags > - > > That shouldn't have anything to do with it since you said the > application starts - so they are past the Javascript at that point. It > sounds like the Remoting call is failing for those users for some > reason. > > And is it always the same 5% or is it 5% of random users? If it's > random, I have also had problems with network blips because someone else > was working on an application at the time or whatever. If it's always > the same 5% then it seems to be due to something specific to their > configuration and not a network blip. > > Anyway, things to think about. > > Jason Merrill > Bank of America > Learning Technology Solutions > > > > > > > > >>-----Original Message----- > >>From: [EMAIL PROTECTED] [mailto:flashcoders- > >>[EMAIL PROTECTED] On Behalf Of Mike Anderson > >>Sent: Friday, June 09, 2006 11:57 AM > >>To: Flashcoders mailing list > >>Subject: [Flashcoders] Flash SWF Loading fine, but Remoting hangs... > >> > >>Hello All, > >> > >>I have a very intense problem, that must be addressed ASAP - our users > > >>are getting really angry :( > >> > >>We have a typical AS 2.0 Flash Application to view maps - and we are > >>using Remoting w/ColdFusion in order to send our data back and forth. > >> > >>For only like 5% of the users, the application starts and loads > >>completely with all it's related controls. BUT when the time comes > for > >>the initial Remoting call to the server (which populates all the > >>dropdowns, etc.) it just hangs indefinitely - and we just can't figure > > >>out what is going on. > >> > >>The other 95% of the user base is working perfect! We have had > comments > >>regarding security settings, etc. so I know some users may have > problems > >>there, and some have Corporate Firewall problems - but that type of > >>issue has to be addressed with the Admin person. We are using the > >>JavaScript "document.write" method to write out the Flash Object tags > - > >>in order to circumvent the "Click to Activate this control" problem. > >> > >>What issues are we not seeing, or taking into consideration, which > would > >>affect this 5% of the user base? > >> > >>Also, a quick note, we are running ColdFusion on Port 80 - so there > are > >>no other port issues that I am aware of (in case some users were > >>blocking port 8500). I was confident that if we ran everything on > Port > >>80, that this app would be friendly to all Firewalls. > >> > >>Thanks in advance, for any advice you can throw my way. > >> > >>Mike > >>_______________________________________________ > >>Flashcoders@chattyfig.figleaf.com > >>To change your subscription options or search the archive: > >>http://chattyfig.figleaf.com/mailman/listinfo/flashcoders > >> > >>Brought to you by Fig Leaf Software > >>Premier Authorized Adobe Consulting and Training > >>http://www.figleaf.com http://training.figleaf.com > _______________________________________________ > Flashcoders@chattyfig.figleaf.com > To change your subscription options or search the archive: > http://chattyfig.figleaf.com/mailman/listinfo/flashcoders > > Brought to you by Fig Leaf Software > Premier Authorized Adobe Consulting and Training http://www.figleaf.com > http://training.figleaf.com > _______________________________________________ > Flashcoders@chattyfig.figleaf.com > To change your subscription options or search the archive: > http://chattyfig.figleaf.com/mailman/listinfo/flashcoders > > Brought to you by Fig Leaf Software > Premier Authorized Adobe Consulting and Training > http://www.figleaf.com > http://training.figleaf.com > > _______________________________________________ > Flashcoders@chattyfig.figleaf.com > To change your subscription options or search the archive: > http://chattyfig.figleaf.com/mailman/listinfo/flashcoders > > Brought to you by Fig Leaf Software > Premier Authorized Adobe Consulting and Training > http://www.figleaf.com > http://training.figleaf.com This e-mail and any attachment(s) are intended for the specified recipient(s) only and are legally protected. 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