Hi,
I went to your site and it loaded fine. I didn't have any problems
with it.
My guess is either:
a) your swf is Flash 9 and the client does not have the Flash 9 player
b) your client does not have a current version of the Flash player
loaded.
I have had clients in the past tell me they cannot see a site I have
built - but can see others. Everytime, directing them to Adobe's site
to install the most recent Flash player has resolved the problem.
Good luck!
elaine
elaine montoya
adobe community expert
---------------------
nm adobe user group
coordinator
http://www.nmaug.com
On May 22, 2007, at 8:37 AM, Helios Pregioni Bayma wrote:
Hi,
I have a weird problem with a site (http://www.2pestudio.com/). The
client
said that one person tried to see it, but loaded only a green "i" (on
top-right) and the address (just beside the "i") and the loader
keeps on
screen, forever. Weird cause the site has a preloader and only
shows those
if the xml has loaded, and it has a structure that would really
avoid those
type of problems. The site is exported to Flash 8 player, and this
person
that had this problem, said that he loads hundreds of sites, with no
problem.
Well, I´ll let you know the fla structure down here so you can see
that I am
talking about:
. frame1: Stage.scaleMode = "noScale";
. frame2: preloader (own swf, css, xml, bg image - the client
wanted only
one preloader)
xml loads with "loading" only appearing (carregando
instead of
loading)
when it finishes, preloader start loading xml content, bg
image, text, etc.
when it finishes, after being sure that css is loaded,
it goes
to frame 4.
. frame3: exported library itens
. frame4: preloader goes away with transition, when
transitionIsComplete,
goes to frame5
. frame5. here is where the site is mounted, I use transitions to keep
things organized. any part of the "i" (on top-right) code, is here,
nothing
before.
Anyone have a clue about that?
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