I know you said it's related to downloading, not uploading, but it still could be related to this: For example, one place I have noticed an issue is the FileReference browse() action uses a Windows component for browsing files. That Windows component is sometimes, I believe, not the same component all over your system - it can be a different one for Office as for Photoshop AFAIK, even though it looks the same, or at least it is the same but uses different .dlls or something, and it can actually get corrupted. For example, on my machine the file browser related to Office is broken and if I use it, it can crash the app I have open, like Outlook. It does not happen when file browsing using non-Outlook application. So it's possible it's not a Flash issue at all but a windows/Internet Explorer file download "component" issue - whatever the browser OS is using to download the file. Those kind of issues can be very difficult to troubleshoot, and even more difficult to fix. I mean, she could try de-fragging/HD cleaning/Windows repairing and/or re-installing Windows, but that's a tad drastic. Just a thought.
Jason Merrill Bank of America GT&O Learning & Leadership Development eTools & Multimedia Team _______________________________________________ Flashcoders@chattyfig.figleaf.com To change your subscription options or search the archive: http://chattyfig.figleaf.com/mailman/listinfo/flashcoders Brought to you by Fig Leaf Software Premier Authorized Adobe Consulting and Training http://www.figleaf.com http://training.figleaf.com
