I have a bit of "good news" with which to close out this thread. In frustration, I posted a brief rant on Adobe's Facebook page. I got immediate help (from "Madison") and now have Flash CS4 installed, updated to Flash 10.0.02 and running.

Lessons learned: (1) make frequent backups of all your work (I know, I know!); (2) backup your sw installers; and, (3) be a squeaky-ass wheel when you need to be!

It obviously helped that so many of us are ranting on Adobe's public Facebook. They seem to be going out of their way (on Facebook) to show how much they care about their customers. Unfortunately, the LiveChat and Phone Support team at Adobe have not gotten that memo yet. Very sad to see them (Adobe) struggling so.

Speaking of struggling, I'll start a new thread soon...

Thanks again, Flashcoders!

All the best,
Jim
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