Dirk, that is what I was told (in writing) - maintenance at 20% of the price you pay (per year).
In fact we bought an additional year's maintenance with our order (the first year was included). Hope this helps. Regards Ian ----- Ian Welsh. Business Manager. Harlaxton College. Harlaxton, Grantham, Lincs, NG32 1AG. United Kingdom Tel: +44 (0) 1476-403000 Fax: +44 (0) 1476-403030 Web: http://www.ueharlax.ac.uk Harlaxton College - Learning: All Together -----Original Message----- From: Dirk Eismann [mailto:[EMAIL PROTECTED] Sent: 31 March 2005 16:00 To: flexcoders@yahoogroups.com Subject: RE: [flexcoders] Flex 1.5 price - A Real Example of a Nearly Lost Sale I've got a question concerning maintenance, maybe someone from MM can comment: we bought Flex 1.5 two months ago. When our maintenance period ends and we decide to extend the maintenance will the price for the new maintenance be based on the original price (12k) or the product's price at that moment in time? According to what Ian just wrote I would expect the first, is this right? Thanks, Dirk. > PS One bit of good news - annual maintenance is based on the price you > paid for the product, so getting it at the 'old' price means we pay > less for maintenance in future years. Yahoo! Groups Links ---------------------------------------------------- This E-mail scanned for viruses by Harlaxton College ---------------------------------------------------- ---------------------------------------------------- This E-mail scanned for viruses by Harlaxton College ---------------------------------------------------- Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/flexcoders/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/