I am getting the Error #0 with installing an AIR application on Windows XP professional SP2. The AIR runtime is latest (i.e. version 1.5).
Here's what happened, a previous install of the application was successful. After uninstalling using Add/Remove programs, the new version of the application was not installed due to Error #0 shown during install & following error was logged in .airappinstall.log Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] After manually removing the registry entries for the application, a reinstall was attempted but it remains unsuccessful despite trying many times. I read through the posts related to this issue & have made sure that the currently logged in user belongs to the Administrator group. Windows Event Viewer log shows the following, Date : 12/10/08 Source : MsiInstaller Time : 5:53:02 PM Category : None Type : Error Event ID : 11714 User : D4M8\admin Computer : D4M8 Description : Product : SampleAIRApplication - Error 1714. The older version of SampleAIRApplication cannot be removed. Contact your technical support group. System error 1612. After this I tried to clean up the system registry with a registry cleaner tool, but it still doesn't install. Please help as this is happening on a customer machine & I am unable to reproduce this inhouse. The contents of .airappinstall.log are attached. Thanks Aejaz Starting app install of file:///C:/Documents%20and%20Settings/admin/Desktop/New%20Folder/SampleAIRApplication/SampleAIRApplication/SampleAIRApplication.air UI SWF load is complete UI initialized Unpackaging to C:\Documents and Settings\admin\Local Settings\temp\fla66.tmp unpackaging is complete application is bound to side-by-side version 1.0 application is bound to this version of the runtime app id SampleAIRApplication pub id 31D0E4A8305D8249DE1F9377B612665B83A0EAEA.1 application not currently installed Waiting for user confirmation User confirmed action: install creating native installer in: C:\Documents and Settings\admin\Local Settings\temp\fla67.tmp native installer creation complete Starting install Destination for installed application is C:\Program Files Beginning install Installing C:\Documents and Settings\admin\Local Settings\temp\fla67.tmp\setup.msi Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] Rolling back install of C:\Documents and Settings\admin\Local Settings\temp\fla67.tmp\setup.msi Rollback due to error complete stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] starting cleanup of temporary files application installer exiting
