Did you check bugbase.adobe.com to see if this is a known issue?

If you set enterFrame and exitFrame event handlers, do they get called?  If so, 
how often?  How about mouse or keyboard event?  Does the profiler continue to 
work?  What does it say is running?


On 4/4/12 7:17 PM, "Jake Churchill" <[email protected]> wrote:






Windows for now.  I haven't been able to duplicate issue on a mac but it 
doesn't mean it's not there.  I have not altered the renderMode so it should be 
running auto.  CPU runs between 0 and about 8% depending on how much data is 
coming down the line (socket connection).  Memory spikes as high as 180MB but 
runs consistent around 25MB in the profiler.  In task manager, I usually see 
around 120MB.  If I leave the chart open all day then there's a ton of data and 
I'll see it up around 180MB.  But, that's equal or less than a single tab in 
firefox so it should be fine.

The nativeWindow I'm working with still responds. I can maximize/minimize, but 
can't resize it.  The nativeMenu, however, is dead as well as all content 
inside the window.

As I said, I have a global error handler which traces out stuff in Monster 
Debugger as well as logs stuff to a file on my desktop and I don't get any info 
either way.  I'm tracing out every data object that I get over the socket as 
well as every chart update event and the main content area's update event.  
They continue to respond.  It's like everything is there, but there's a block 
on the app visually.

Thanks for your help!

-Jake

On Wed, Apr 4, 2012 at 7:36 PM, Alex Harui <[email protected]> wrote:





Mac and Win?  Different GPU configs?  What does memory and CPU for the process 
look like?


On 4/4/12 2:37 PM, "Jake Churchill" <[email protected] 
<http://[email protected]> > wrote:






Alex,

It's intermittent, but routinely happens after the app has been open for 10-15 
minutes.  But, it's not EVERY time.  I've tied in Monster Debugger and I can 
see after the freeze that updates, data and certain component lifecycle events 
that I'm looking at are still firing, just no visual.  About half the time, I 
just get a snapshot frozen where the last update happened, and sometimes the 
screen is completely white.

-Jake

On Wed, Apr 4, 2012 at 4:12 PM, Alex Harui <[email protected] 
<http://[email protected]> > wrote:





Is it intermittent or can you reproduce it at will?




On 4/4/12 12:32 PM, "Jake Churchill" <[email protected] 
<http://[email protected]>  <http://[email protected]> > wrote:






Coders:

I posted an issue regarding the update to AIR 3.2 recently but I now have more 
information.  The app appears to freeze but I've plugged in some debugging 
tools and network monitors and I have been able to find out that the rendering 
of the app freezes, but the app itself continues to run.  Data continues to fly 
in, update and render events continue to fire on the components in question.  
Focus appears to be acknowledged as well.  I've messed with a global error 
handler but I'm not seeing any errors being thrown.

The basic app structure is this:  Main app opens a login screen, after 
successful login, the main app hides itself and opens up 1-3 windows, all of 
which manage their own data/events, etc.  I've been debugging events at the 
main app level as well as windows and I'm getting feedback from both at the 
appropriate times.

I've seen an issue on an ipad app that freezes mid animation and the workaround 
was to add something else to the display list.  I coded in a workaround like 
that which adds a small transparent image to the display list of components as 
well as the window's stage and still nothing.

I REALLY REALLY need some kind of help here.  I've been searching for 3 days 
without any luck of the problem even being acknowledged other than the one ipad 
game source.  Here's that blog post again:  
http://www.blog.arnlweb.com/adobe/flash/air-3-2-rendering-freeze-bug/

Please please help me out if you can.

Thanks!

-Jake Churchill





--
Alex Harui
Flex SDK Team
Adobe Systems, Inc.
http://blogs.adobe.com/aharui

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