RE: [flexcoders] Is Adobe a reasonable business partner?

Fri, 09 Jun 2006 03:33:29 -0700

Hello all,

I just want to confirm Matt’s note. Adobe has responded professionally and effectively to my concerns.

Jim

 

From: [email protected] [mailto:[email protected]] On Behalf Of Matt Chotin
Sent: Thursday, June 08, 2006 4:58 PM
To: [email protected]
Subject: RE: [flexcoders] Is Adobe a reasonable business partner?

 

Update: we’ve worked with Jim off-list to resolve his issues.

 

If anyone else runs into probs dealing with support, service, or sales please let me know.

 

Matt

 

From: [email protected] [mailto:[email protected]] On Behalf Of Jim Robson
Sent: Thursday, June 08, 2006 4:00 AM
To: [email protected]
Subject: [flexcoders] Is Adobe a reasonable business partner?

 

I’ve been developing in Flash and CF for years, so I have some experience dealing with Macromedia, but I’ve never had to deal with Adobe until now.

 

So far, my impression is that the Adobe developers are great (although most of the ones I’m aware of probably worked for Macromedia). However, I am not having good experiences with the customer service or sales personnel.

 

Has anyone on the list had experience dealing with Adobe as a business partner? Flex is a very cool product, but I don’t think it’s good to tolerate an unresponsive or arrogant vendor. What are your impressions?

 

 

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