Thanks Dave,
 
that confirms what I suspected.  We are currently chasing it up with our IT people.  Hopefully it won't take too long to resolve.
 
Bill Lane

>>> "Dave Carabetta" <[EMAIL PROTECTED]> 08/05/06 2:42 am >>>

On 8/4/06, Bill Lane <[EMAIL PROTECTED]edu.au> wrote:
> I'm having a problem with inputting our serial number for Flex
> Charting. FB2 has accepted the serial number no problem. But the
> charting says it's invalid. Should there be a different serial number
> for charting compared to FB2. Our IT guys say they only have one
> number and the order form confirms that we ordered charting. Anyone
> else had a similar problem.
>

There are definitely 2 serial numbers, as you can have FB without the
charting, as you're aware. Have your IT guys circle back with whoever
they placed the order with to track down the charting serial number.
We received two.

Regards,
Dave.

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